Your business Facebook account can be suspended for reasons such as you are not following Facebook’s advertising policy or you have a high negative feedback percentage. When you send an ad to someone and they hide the ad or report it as spam or unfriend you, it can cause negative feedback. You can look at your Facebook Ads Manager to see the details on every ad you send out. The Ads Manager section also has a section to appeal being suspended. There is also an instant chat feature where you can plead your case. If that fails, there is a spot to submit a complaint. After your account is reinstated, then just follow Facebook’s advertising policy.
- It’s easy to view Facebook as a malicious entity, and be angry when they close your ads account.
- Your account is closed because it was flagged for issues, and Facebook was following daily protocol.
- If you believe your ad account was wrongly closed, you can appeal to Facebook, and often have the suspension lifted.
“Your account was shut down because something sent a red flag signal to the algorithm and it’s Facebook’s responsibility to mitigate threats at every moment.”